RMD Privacy Policy

Last Modified: October 16, 2025

Rocky Mountains Distributing respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, complete forms, or interact with our team.

Information We Collect

We collect personal and non-personal information through our website, forms, and communication channels, including but not limited to:

Personal Information

Name
Company name
Email address
Phone number
Business address
Job title or role
Equipment or service interests

Non-Personal Information

Browser type, device, and operating system
IP address
Geographic location
Pages visited, time spent, and referring links

This data helps us respond to your inquiries, improve user experience, and tailor our services to your needs.

How We Collect and Store Information

RMD uses HubSpot, a customer relationship management (CRM) and marketing automation platform, to securely collect, manage, and store personal information.

When you submit a form on our website, your information is transmitted to and processed by HubSpot in accordance with HubSpot’s Privacy Policy.

HubSpot uses industry-standard security measures to protect data and complies with applicable privacy laws, including the GDPR and CCPA.

Information collected through HubSpot may include:

Website analytics (e.g., page views, time on site)
Form submissions and contact history
Marketing email interactions (e.g., opens and clicks)

You can unsubscribe from marketing communications at any time using the link in any RMD email or by contacting us directly.

How We Use Your Information

RMD may use your information to:

Respond to requests, service calls, or inquiries
Provide quotes, equipment information, and updates
Process orders or service requests
Send marketing emails, product news, and event invitations
Improve website content, user experience, and marketing performance
Fulfill legal and contractual obligations

Sharing Your Information

We do not sell your personal information.

We may share limited information only with:

Authorized manufacturers and partners (e.g., Taylor, Broaster, Icetro, Zumex) to support equipment sales or service requests
HubSpot and other service providers that assist with our website, CRM, or marketing operations
Legal authorities when required by law

All third parties are contractually obligated to handle your information securely and only for legitimate business purposes.

Cookies and Tracking Technologies

RMD and HubSpot use cookies, pixels, and analytics tools to understand visitor behavior and improve marketing relevance.

Cookies help us:

Recognize returning visitors
Track form interactions and website engagement
Personalize website content and email communications

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Data Security

We and our service providers (including HubSpot) employ technical, administrative, and organizational safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
While we strive to ensure data security, no system is completely secure.

Your Rights

You may request to:

Access, update, or delete your personal information
Opt out of marketing communications
Withdraw consent for data processing

To make a request, email us at info@rmdcolorado.com.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or maintain business records.

Links to Other Websites

Our website may link to third-party or manufacturer sites. RMD is not responsible for the privacy practices or content of those sites.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will appear on this page with a new effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Rocky Mountains Distributing
📞 800-758-1038
📧 info@rmdcolorado.com